Training: 1 on 1 general and specific Mac use and applications* Training by appointment for home & business users. (Bay Area, Ca only). WE COME ONSITE TO YOU TO MAKE SURE EVERYTHING IN YOUR ENVIRONMENT IS TESTED AND WORKS RIGHT: INTERNET, NETWORK, PRINTING, ETC. Seniors Welcome!
*(training on specific applications only- contact us for more information)

Some More Services we perform:

-iPad and iTunes (Windows & Mac) synching and iPad applications usage.

-Mac Based Video Security Surveillance solution sales and service.

-Mac OS X Upgrades: Apple's latest operating system with over 300 new features including: Expose' in Dock, Quicktime X, Quick Look, Time Machine, Spaces, Parental Controls, new Stacks and much more!

-Run Windows on your Intel based Mac right with Boot Camp, Parallels or VM Fusion. We sell Parallels, VM Fusion and the different versions of Windows and Windows Server and any needed PC applications for a complete Windows on Mac solution that works right! We can ship your new Mac system(s) with Windows and your PC applications ready to run out of the box!

-Home Theatre setup sales/service: including HDTV, DVD, digital surround sound with Mac or PC integration, and can include wireless  iTunes Music streaming to your stereo. Including authorized SlingBox Sales and Setup with your Mac (and PC too) for viewing you cable or satellite TV on your home/office network or away, anywhere in the world over the internet with your MacBook, PC notebook and now with your iPod Touch or iPhone!

-iPod and  iTunes operations training and digital music management.

-iPhoto and digital camera operations training and digital image management.

-GarageBand Studio consulting & Setups, including sales of related products: midi interfaces, keyboards, controllers, speakers and cables/adapters.

Please Note- We do not offer "break-fix" repairs on such items as broken display screens, notebook panels, logic boards and/or board level components, etc.
For these determined cases, acting as an authorized Apple Service Facilitator, we can refer you at no charge, to Apple or a 3rd-party Apple authorized service provider,
(Bay Area, Ca only), for in-warranty or out of warranty repair. We also, do not take any trade-ins of used macs and/or equipment.

We provide telephone troubleshooting and support for your convenience and for emergency purposes.

Daily service availability varies due to current service personnel availability and parts on hand. All onsite fee-based consultation and services are performed on an appointment basis only. Service Schedules are listed below. Please keep posted to this page for the latest service & support information.

For Service please Contact Us:

• For new local Onsite Service Requests* (onsite SF Bay Area only), e-mail: service@macconsultants.com or call: 510-573-1405.
  (see schedule/rates below- Table 1).
• For fee based telephone technical consulting and/or troubleshooting, billed per quarter hour on your credit card please call: 510-573-1405.
  (see schedule/rates below- Table 2).
• For any post-sales service/support issue(s), regarding products purchased from MacConsultants, please e-mail us: support@macconsultants.com or call:
  510-573-1405 to speak to a representative.

Table 1. Onsite Service Schedule & Rates for Bay Area, Ca:

* Add a half-hour of travel time each way at applicable rate, if your location is beyond a 10 mile radius from Fremont, Ca, (depends on where service personnel is dispatched from).
** We accept personal checks with CDL & current credit card ID, Visa/MC, Amex, Discover Card and verified PayPal account.
Net Terms do not apply to service. A signed MC Service Agreement Form may be required upon completion of service, before leaving  your premises.

Please Note:

• We only offer support, consulting, and Onsite Service starting at G5 based Macs, running a minimum of Macintosh Operating System 10.2 (Jaguar). We no longer support Mac OS 8.5 thru 9.2.
• Please inquire about our pre-paid, long-term service agreements.

• We also sell a wide variety of the latest compatible Processor Upgrades to boost your older & newer Macs, plus any other needed upgrades, including memory upgrades and additional or replacement disk drive storage.

Table 2- Telephone Support & Troubleshooting Schedule/Rates*:
call 510-573-1405 during our normal business hours: Monday thru Friday, 9:00am to 6:00pm Pacific Standard Time

* For Telephone Support & Troubleshooting we only accept a current valid credit card, such as a Visa, MasterCard, American Express or Discover Card and we require your full billing and telephone information. A valid state Driver's License# or ID may also be required to begin service.