About Orders, Shipping, Security & Our Shopping Guarantee
We want your shopping, ordering and delivery experience to go as smoothly as possible, so MacConsultants.com promises to process your orders as soon as received, usually the same business day, during our business hours, and we ship exactly what you ordered. We ship via Fedex and UPS, Monday through Friday, except on weekends and certain major holidays. In some instances, we may ship your order(s) using a different carrier then what you selected on your order due to factors, such as heavy product weights, warehouse location and other factors. We pride ourselves on on fast and accurate delivery, however, we cannot guarantee and are not liable for exact delivery times, due to carrier operations and warehouse cut-off times. If there are any issues or problems, for example, credit, product availability, shipping address, etc, we will contact you immediately the same business day or early the next business day before processing and shipping your order. Also, if you have any questions, either before or after ordering, or wish to to order by phone instead, please Contact Us at 510-573-1405 during our business hours Pacific Time. Please Note- there are no order cancellations after the first hour after ordering, due to our fast processing and shipping of your order, so please be sure you are ordering the right product(s). If you are uncertain about products, ordering, your order, etc. please contact us before ordering to avoid any problems and/or return scenarios.
Order Security and our Online Shopping Guarantee
Your online protection is our first priority. Our SSL security makes eavesdropping on our web traffic almost impossible... We use Industry Standard Secure Socket Layer (SSL) transaction encryption, so your your order information is secure as technologically possible. We are extremely aware that your confidence in online ordering security and trusting the online merchant you are buying from is very important to you. In response to your concerns, we want you to know, that it is equally important to us as well. That is why we incorporate the latest SSL (Secure Sockets Language) encryption technology to protect your confidential ordering data while it is being sent. In fact, it is the same high-level encryption that online banks and other serious net merchants employ. So, you can rest assured your confidential data is completely safe from intrusion. Therefore, we guarantee that every transaction you make at MacConsultants.com will be 100% safe. You cannot beat that! This means you pay nothing if unauthorized charges are made to your card as a result of shopping at MacConsultants.com.
Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, SystemsDirect.com will cover the entire liability for you, up to the full $50.00. MacConsultants.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made only at MacConsultants.com while using our secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
If you have any questions please Contact Us.
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